AudioCodes ACTS24X7-OB_S66/YR Warranty Support Extension 1 Year

Reliable coverage to keep your AudioCodes products protected and supported.

The AudioCodes ACTS24X7-OB_S66/YR Warranty Support Extension provides comprehensive technical support and extended warranty coverage for AudioCodes products, ensuring customers receive financial protection and hassle-free repairs for one year beyond the original warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
• Power Surge Protection: Damage from electrical surges is included.

📋 Coverage Details

• Duration: 1 year of coverage starting after original warranty expires.
• Number of Claims: Unlimited claims supported.
• Claim Limit: Not specifically stated.

🔧 Service & Repairs

• Service Type: Repair and replacement options.
• Repair Method: Remote support with hardware replacement options including Repair and Return, Advance Hardware Replacement, and 4-hour Managed Spares service.
• Replacement Type: Repair or hardware replacement with equivalent components.
• Turnaround Time: Includes advance replacement and managed spares for fast service.
• Parts Quality: OEM and certified components used.

📞 Claims Process

• How to File: Access via 24x7 hotline and AudioCodes iSupport service desk for ticketing and updates.
• Support Hours: 24/7 support available.
• Documentation Required: Standard documentation including purchase information.
• Claim Approval: Prompt handling through dedicated technical support team.
• No Hassle Promise: Easy process with expert assistance throughout.

📱 Eligible Products

• Product Categories: General Electronics (AudioCodes voice products).
• Product Condition: Products within original warranty eligibility.
• Purchase Requirements: Coverage applies for authorized AudioCodes products with valid purchase.
• Excluded Products: Not specified.

❌ What's Not Covered

• Pre-existing damage or defects not covered.
• Cosmetic damage not affecting function is excluded.
• Intentional damage or misuse is excluded.
• Software issues, viruses, and data loss are not covered.
• Loss or theft unless specified coverage is included.

🎁 Additional Benefits

• Tech Support: 24/7 access to expert AudioCodes Voice Engineers.

📦 How to Purchase

• Purchase during or after the original product warranty period.
• Provide product details and purchase receipt.
• Receive confirmation and coverage documentation.
• Register your product online if required by AudioCodes.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.