AudioCodes ACTS24X7-OVOC_S9\/YR warranty\/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-OVOC_S9\/YR warranty\/support extension provides 1 year of comprehensive support and repair coverage for eligible AudioCodes products. Designed to protect your investment with hassle-free troubleshooting, software updates, and multiple hardware replacement options, this warranty ensures continuous operational efficiency.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage from purchase date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms of service
🔧 Service & Repairs
- Service Type: Repair, replacement, or reimbursement available
- Repair Method: Depot service and advanced hardware replacement options
- Replacement Type: New or refurbished components
- Turnaround Time: Options include 4-hour managed spares or advance replacement
- Parts Quality: Certified, genuine AudioCodes parts
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk and 24/7 hotline
- Support Hours: 24/7 global technical support
- Documentation Required: Purchase receipt and device info
- Claim Approval: Typically rapid approval for eligible claims
- No Hassle Promise: Streamlined support with expert engineers
📱 Eligible Products
- Product Categories: General Electronics (AudioCodes products)
- Product Condition: New and registered devices eligible
- Purchase Requirements: Must purchase warranty within contract terms
- Excluded Products: Commercial-use exclusions may apply
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use (if excluded)
- Software issues, viruses, data loss
- Loss (unless theft coverage included)
🎁 Additional Benefits
- Tech Support: 24/7 expert AudioCodes technical support hotline
- Transferable: Warranty may be transferable per terms
- Cancel Anytime: Pro-rated refund policy available
📦 How to Purchase
- Purchase with your AudioCodes product or within allowed timeframe
- Provide product details and proof of purchase
- Receive coverage confirmation and documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with expert support and avoid unexpected repair costs.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
