AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS 1 license(s) 1 year(s) provides one year of Standard Protection coverage designed for general electronics, ensuring your products are safeguarded against mechanical and electrical failures as well as power surges. This coverage offers hassle-free repairs and expert technical support to help maintain your investment.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from activation
- Number of Claims: Unlimited claims during the coverage period
- Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
- Service Type: Repair, replacement, or reimbursement options
- Repair Method: Depot service with options for hardware replacement
- Replacement Type: Refurbished or comparable hardware as needed
- Turnaround Time: Fast response with 24/7 technical support available
- Parts Quality: OEM or certified components used
📞 Claims Process
- How to File: Request quote through reseller or official AudioCodes support channels
- Support Hours: 24/7 availability for customer technical support
- Documentation Required: Proof of purchase and product details
- Claim Approval: Timely processing by AudioCodes support team
- No Hassle Promise: Streamlined claim process focused on customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics covered under AudioCodes support programs
- Product Condition: New products eligible
- Purchase Requirements: Contract renewal recommended before expiration
- Excluded Products: Products outside AudioCodes support scope or commercial use
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, data loss
- Loss or theft (unless otherwise stated)
- Cosmetic damage not affecting function
- Accessories not included in original purchase
🎁 Additional Benefits
- Tech Support: 24/7 expert technical support
- Cancel Anytime: Pro-rated refund policy available
📦 How to Purchase
- Purchase with your AudioCodes product or prior to current contract expiration
- Provide product details and proof of purchase
- Receive confirmation and coverage documents upon enrollment
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
