AudioCodes ACTS24X7-M1288_26/YR Warranty/Support Extension 1 Year

Reliable protection and expert support for your AudioCodes products.

The AudioCodes ACTS24X7-M1288_26/YR Warranty/Support Extension delivers comprehensive technical support and hardware coverage for AudioCodes devices, ensuring hassle-free repairs and continuous software updates for one year.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period.
• Power Surge Protection: Damage caused by electrical surges included.
• Accidental Damage: Not included.
• Screen Damage: Not included.
• Battery Degradation: Not specified.
• Theft Protection: Not included.
• Normal Wear and Tear: Not included.

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: Not specified.

🔧 Service & Repairs

• Service Type: Repair and hardware replacement options.
• Repair Method: Remote support, Repair and Return, Advance Hardware Replacement, and Managed Spares (4-hour service) available.
• Replacement Type: New or comparable hardware as needed.
• Turnaround Time: Includes options for advance replacement and quick managed spares.
• Parts Quality: Genuine AudioCodes parts and certified components.

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk online or 24x7 hotline for urgent issues.
• Support Hours: 24/7 technical support available.
• Documentation Required: Proof of purchase and product details.
• Claim Approval: Expedient resolution facilitated by experienced AudioCodes engineers.
• No Hassle Promise: Streamlined process with direct access to technical experts.

📱 Eligible Products

• Product Categories: General Electronics (AudioCodes products).
• Product Condition: New products eligible.
• Purchase Requirements: Must purchase warranty within eligibility period defined by AudioCodes.
• Excluded Products: Not specified.

❌ What's Not Covered

• Pre-existing damage or defects before warranty purchase.
• Accidental damage, theft, normal wear and tear excluded.
• Intentional misuse or abuse.
• Software issues and data loss.
• Accessories not originally covered.
• Loss not covered.

🎁 Additional Benefits

• Tech Support: 24/7 access to AudioCodes Voice Engineers and support resources.
• No Lemon Guarantee: Not specified.
• Transferable: Not specified.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase alongside your AudioCodes product or within the specified period.
• Provide product details and proof of purchase during enrollment.
• Receive confirmation and warranty coverage documentation.
• Register online if required by AudioCodes.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.