AudioCodes ACTS24X7-ARM_S49 /YR Warranty / Support Extension 1 License(s) 1 Year(s)

Reliable protection and expert support for your AudioCodes products

The AudioCodes ACTS24X7-ARM_S49 /YR Warranty / Support Extension delivers comprehensive coverage for your AudioCodes devices, offering 1 year of warranty extension combined with 24x7 remote technical support. It provides financial protection against defects after the original warranty expires and ensures quick, hassle-free repairs and replacements to keep your equipment running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty
• Power Surge Protection: Included to protect against damage from electrical surges

📋 Coverage Details

• Duration: 1 year of extended coverage starting after the original warranty period
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms and conditions

🔧 Service & Repairs

• Service Type: Repair and hardware replacement options
• Repair Method: Remote support and depot repair
• Replacement Type: Refurbished or comparable models as needed
• Turnaround Time: Fast response with options for advance hardware replacement or 4-hour managed spares
• Parts Quality: Certified AudioCodes parts and components used

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk online or 24x7 hotline for urgent issues
• Support Hours: 24/7 availability for critical support
• Documentation Required: Purchase receipt and device information
• Claim Approval: Typically rapid approval to minimize downtime
• No Hassle Promise: Easy ticketing system and expert troubleshooting

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes communication devices
• Product Condition: New and covered AudioCodes products as per plan terms
• Purchase Requirements: Warranty extension must be purchased prior to original warranty expiry
• Excluded Products: Commercial misuse, products with pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial or business use excluded
• Software issues, viruses, and data loss
• Accessories not listed on original purchase
• Loss unless theft protection is included (not applicable here)

🎁 Additional Benefits

• Tech Support: 24/7 expert technical assistance included
• No Lemon Guarantee: Not applicable
• Transferable: Contact vendor for transfer policies
• Multi-Device Discount: Not specified
• Cancel Anytime: Terms subject to purchase agreement

📦 How to Purchase

• Purchase during or before original warranty expiration
• Provide product and purchase details
• Receive confirmation and coverage documentation
• Register product within vendor or reseller platform if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.