AudioCodes ACTS24X7-ARM_S17/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS24X7-ARM_S17/YR warranty/support extension provides 1 year of Standard Protection coverage for your AudioCodes devices. This plan covers mechanical and electrical failures after the manufacturer warranty expires, giving you hassle-free repairs and access to technical support to ensure your investment remains protected.
✅ What's Covered
- Mechanical/Electrical Failure: Component defects and failures covered after manufacturer warranty
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage
- Number of Claims: Unlimited claims
- Claim Limit: Subject to plan terms
🔧 Service & Repairs
- Service Type: Repair and replacement options
- Repair Method: Remote support and depot service
- Replacement Type: New or refurbished parts as needed
- Turnaround Time: Fast resolution with priority support
- Parts Quality: OEM components used for repairs
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk and 24/7 hotline
- Support Hours: 24/7 for urgent issues, business hours for others
- Documentation Required: Receipt and device information
- Claim Approval: Typically rapid approval for covered issues
- No Hassle Promise: Streamlined claim handling process
📱 Eligible Products
- Product Categories: General Electronics (AudioCodes products)
- Product Condition: New and eligible devices
- Purchase Requirements: Coverage applies to new purchases
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss (unless theft coverage included)
🎁 Additional Benefits
- Tech Support: 24/7 technical support from AudioCodes experts
📦 How to Purchase
- Purchase with your AudioCodes product or within eligibility period
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
