AudioCodes ACTS24X7-M4K_S7/YR warranty/support extension 1 year(s)

Reliable protection and peace of mind for your AudioCodes products.

The AudioCodes ACTS24X7-M4K_S7/YR warranty/support extension provides 12 months of Level 2-4 remote technical support and hardware replacement options. Designed for deployed General Electronics products, it delivers hassle-free repairs and helps protect your investment beyond the manufacturer’s warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
• Power Surge Protection: Included damage from electrical surges.

📋 Coverage Details

• Duration: 1 year of coverage starting from activation date.
• Number of Claims: Unlimited claims within the coverage period.
• Claim Limit: Subject to plan terms and conditions.

🔧 Service & Repairs

• Service Type: Repair and replacement options included.
• Repair Method: Remote technical support and hardware replacement.
• Replacement Type: Advance hardware replacement available.
• Turnaround Time: 24x7 urgent priority support, standard business hours for others.
• Parts Quality: OEM and certified parts used.

📞 Claims Process

• How to File: Through dedicated global support team.
• Support Hours: 24/7 for urgent issues, business hours for others.
• Documentation Required: Proof of purchase and product details.
• Claim Approval: Prompt evaluation by technical experts.
• No Hassle Promise: Easy and efficient support process.

📱 Eligible Products

• Product Categories: General Electronics covered under AudioCodes support.
• Product Condition: New and deployed products eligible.
• Purchase Requirements: Must be within warranty terms at time of support extension purchase.
• Excluded Products: Commercial misuse and pre-existing damage excluded.

❌ What's Not Covered

• Pre-existing damage or defects.
• Intentional damage or misuse.
• Commercial or business use beyond outlined terms.
• Software issues, viruses, or data loss.
• Accessories not covered in original purchase.
• Losses other than covered theft (if applicable).

🎁 Additional Benefits

• Tech Support: 24/7 global technical support.
• Transferable: Option to transfer coverage if allowed.

📦 How to Purchase

• Purchase alongside your AudioCodes product or within allowed timeframe.
• Provide product details and proof of purchase.
• Receive confirmation and access to coverage documents.
• Register product online if required to activate coverage.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with trusted support and enjoy worry-free ownership.