AudioCodes ACTS9X5-M500_S24/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS9X5-M500_S24/YR warranty/support extension offers comprehensive 1-year coverage for your AudioCodes devices, ensuring financial protection and hassle-free remote support. This plan includes access to software updates, patches, and expert troubleshooting to keep your products running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase
- Number of Claims: Unlimited claims supported
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and return service included
- Repair Method: Remote troubleshooting and depot repair
- Replacement Type: Repair or replacement with equivalent hardware
- Turnaround Time: Managed spares and advance hardware replacement options available
- Parts Quality: OEM or certified replacement parts used
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk or 24x7 hotline
- Support Hours: 9x5 or 24x7 support options available
- Documentation Required: Proof of purchase and device details
- Claim Approval: Timely resolution by specialized AudioCodes engineers
- No Hassle Promise: Easy process with direct access to key resources
📱 Eligible Products
- Product Categories: General Electronics - AudioCodes VoIP and related equipment
- Product Condition: New products covered
- Purchase Requirements: Coverage applies after initial manufacturer warranty
- Excluded Products: Commercial misuse or pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, data loss
- Accessories not purchased with the device
- Loss or theft (unless specified)
🎁 Additional Benefits
- Tech Support: Access to expert AudioCodes technical support team
- Transferable: Coverage may be transferable upon approval
📦 How to Purchase
- Purchase along with your AudioCodes product or within the warranty period
- Provide proof of purchase and product details
- Receive confirmation and coverage documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with AudioCodes extended warranty and enjoy worry-free product ownership.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
