AudioCodes ACTS9X5-OVOC_S53/YR Warranty/Support Extension 1 Year

Reliable protection and expert support for your AudioCodes products

The AudioCodes ACTS9X5-OVOC_S53/YR Warranty/Support Extension provides 1 year of standard protection covering your AudioCodes electronics with financial protection and hassle-free support to keep devices running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
• Power Surge Protection: Damage from electrical surges is included.

📋 Coverage Details

• Duration: 1 year of coverage starting at purchase confirmation.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to plan terms and conditions.

🔧 Service & Repairs

• Service Type: Repair and return services included, with optional advance hardware replacement.
• Repair Method: Depot mail-in service with technical expertise from AudioCodes engineers.
• Replacement Type: Repair and return or managed spares option available.
• Turnaround Time: Prompt service aligned with industry standards.
• Parts Quality: OEM parts and certified components used in repairs.

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk or 24x7 hotline for urgent issues.
• Support Hours: 9x5 remote support with 24x7 hotline available.
• Documentation Required: Purchase receipt, proof of product, and issue details.
• Claim Approval: Timely response from global support team.
• No Hassle Promise: Efficient and direct handling by AudioCodes voice engineers.

📱 Eligible Products

• Product Categories: General Electronics, specifically AudioCodes devices.
• Product Condition: New products eligible for coverage.
• Purchase Requirements: Must purchase within warranty extension eligibility period.
• Excluded Products: Commercial usage and pre-existing damage excluded.

❌ What's Not Covered

• Pre-existing damage or defects.
• Intentional damage or misuse.
• Commercial or business use exclusions.
• Software issues, viruses, or data loss.
• Loss, theft, or accidental damage not included in standard protection.

🎁 Additional Benefits

• Tech Support: Access to global technical support team and 24x7 hotline.

📦 How to Purchase

• Purchase with your AudioCodes product or within specified period post-purchase.
• Provide purchase details, receipt, and product information.
• Receive confirmation and warranty extension documentation.
• Register online if required for full coverage activation.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.