AudioCodes ACTS9X5-M500_S23/YR Warranty Support Extension 1 Year
Reliable protection and support for your AudioCodes products
The AudioCodes ACTS9X5-M500_S23/YR Warranty Support Extension provides comprehensive standard protection coverage including mechanical and electrical failures as well as power surge damage for eligible AudioCodes devices. This plan offers financial protection and hassle-free repair options to keep your equipment running smoothly during the coverage period.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges is covered
- Accidental Damage: Not covered
- Screen Damage: Not covered
- Battery Degradation: Not covered
- Theft Protection: Not covered
- Normal Wear and Tear: Not covered
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims during coverage term
- Claim Limit: As per policy limits
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Depot service with mail-in repairs
- Replacement Type: Refurbished or comparable model replacements
- Turnaround Time: Standard repair timelines apply
- Parts Quality: OEM or certified components used
📞 Claims Process
- How to File: Online portal and support hotline
- Support Hours: 9x5 business hours support
- Documentation Required: Proof of purchase, device details
- Claim Approval: Typically within 48 hours
- No Hassle Promise: Easy claims process ensures customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics including networking devices
- Product Condition: New products only
- Purchase Requirements: Must buy within product's sale window
- Excluded Products: Commercial use equipment and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect functionality
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, and data loss
- Accessories not included in the original purchase
- Loss or theft
🎁 Additional Benefits
- Tech Support: Access to 9x5 remote AudioCodes technical support
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not applicable
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase with your AudioCodes product or within authorized time frame
- Provide product details and proof of purchase
- Receive confirmation and coverage documents via email
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
