AudioCodes ACTS24X7-GSO_S18/YR Warranty Support Extension 1 License 1 Year
Reliable protection and expert support for your valuable electronics
The AudioCodes ACTS24X7-GSO_S18/YR Warranty Support Extension provides 1 year of Standard Protection for AudioCodes products, ensuring access to technical expertise, software updates, and hardware repair services. It offers hassle-free support and financial protection for your investment in General Electronics.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage for component failures and defects after the manufacturer warranty expires
- Power Surge Protection: Protection against damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting upon purchase
- Number of Claims: Unlimited claims during coverage term
- Claim Limit: Not specified
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Mail-in or advance hardware replacement
- Replacement Type: New or comparable models
- Turnaround Time: Options include 4-hour managed spares service
- Parts Quality: OEM parts and certified components
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk online or hotline
- Support Hours: 24/7 hotline for urgent issues, remote support 24x7 or 9x5 options
- Documentation Required: Purchase receipt and product details
- Claim Approval: Prompt approval and status updates provided
- No Hassle Promise: Streamlined claim process with expert help
📱 Eligible Products
- Product Categories: General Electronics products from AudioCodes
- Product Condition: New products eligible
- Purchase Requirements: Must be purchased for licensed products
- Excluded Products: Commercial misuse, pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Loss or theft (unless specified in coverage)
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes Global Support team
📦 How to Purchase
- Purchase with your AudioCodes product or within allowed period
- Provide license and receipt information
- Receive confirmation and warranty documentation
- Register online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
