AudioCodes ACTS24X7-M500_S2/YR Warranty/Support Extension 1 Year
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-M500_S2/YR extended warranty offers 1 year of Standard Protection for General Electronics. It provides comprehensive coverage including software updates, hardware repair, and replacement options, ensuring your investment is safeguarded with hassle-free support.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects after manufacturer warranty
- Power Surge Protection: Included to cover damage from electrical surges
📋 Coverage Details
- Duration: 1 year from purchase
- Number of Claims: Unlimited claims supported
- Claim Limit: Subject to terms of the protection plan
🔧 Service & Repairs
- Service Type: Repair and replacement services
- Repair Method: Options include Repair and Return, Advance Hardware Replacement, and Managed Spares
- Replacement Type: New or equivalent model parts and hardware
- Turnaround Time: Varies, with options like 4-hour Managed Spares for urgent needs
- Parts Quality: OEM and certified components used
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk and 24/7 hotline
- Support Hours: 24x7 availability for urgent issues
- Documentation Required: Proof of purchase, device info, issue details
- Claim Approval: Timely review and status updates provided
- No Hassle Promise: Easy filing and expert technical support
📱 Eligible Products
- Product Categories: General Electronics compatible with AudioCodes products
- Product Condition: New products covered
- Purchase Requirements: Must buy with product or within allowed timeframe
- Excluded Products: Commercial use products and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss (unless theft coverage included)
🎁 Additional Benefits
- Tech Support: 24/7 expert technical assistance included
📦 How to Purchase
- Purchase with your AudioCodes product or shortly thereafter
- Provide proof of purchase and product details
- Receive confirmation and coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with reliable AudioCodes coverage and enjoy worry-free ownership.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
