AudioCodes ACTS24X7-MSE_S27/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and dedicated support for your AudioCodes products
The AudioCodes ACTS24X7-MSE_S27/YR warranty/support extension provides comprehensive 1-year coverage for AudioCodes devices, ensuring continuous technical support and protection against mechanical and electrical failures beyond the manufacturer’s warranty. This plan offers hassle-free access to expert assistance and repair services, giving you financial protection and peace of mind.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
- Power Surge Protection: Included as part of standard protection
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims within the plan term
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Mail-in or depot service
- Replacement Type: Replacement with new or comparable model
- Turnaround Time: Fast repairs facilitated by AudioCodes Global Support team
- Parts Quality: Use of OEM parts and certified components
📞 Claims Process
- How to File: Via AudioCodes iSupport online service desk or 24/7 hotline
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Proof of purchase and device information
- Claim Approval: Typically processed promptly by technical support team
- No Hassle Promise: Streamlined claim process for customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics (AudioCodes products)
- Product Condition: New and eligible existing products
- Purchase Requirements: Coverage applies with valid purchase and license
- Excluded Products: Commercial misuse and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not originally purchased
- Loss unless theft coverage is included
🎁 Additional Benefits
- Tech Support: 24/7 technical support from AudioCodes Voice Engineers
📦 How to Purchase
- Purchase with your AudioCodes product or during license renewal
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with expert support and reliable coverage to avoid unexpected repair costs.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
