AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and support for your AudioCodes products
The AudioCodes ACTS 1 license 1 year extended warranty offers continuous technical support and hardware repair services to protect your AudioCodes products. Designed for customers who want hassle-free maintenance, this plan provides financial protection and expert assistance throughout the coverage period.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from contract activation
- Number of Claims: Unlimited claims within the coverage period
- Claim Limit: Subject to terms of support contract
🔧 Service & Repairs
- Service Type: Hardware repair and replacement
- Repair Method: Mail-in or depot service depending on location
- Replacement Type: New or refurbished units as necessary
- Turnaround Time: Typically 4-hour advance replacement or next business day
- Parts Quality: OEM or certified components used
📞 Claims Process
- How to File: Online portal or through authorized AudioCodes resellers
- Support Hours: 24/7 technical support availability
- Documentation Required: Purchase receipt and product details
- Claim Approval: Rapid approval typically within business hours
- No Hassle Promise: Straightforward process designed for customer ease
📱 Eligible Products
- Product Categories: General Electronics covered under AudioCodes support programs
- Product Condition: New products eligible for warranty extension
- Purchase Requirements: Support license to be purchased as per AudioCodes terms
- Excluded Products: Products outside AudioCodes product range or unsupported devices
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage start
- Cosmetic damages that do not affect functionality
- Intentional damage or misuse of the product
- Commercial or business use outside license terms
- Software issues, viruses, or data loss
- Accessories not covered by original purchase agreement
- Loss or theft (unless specifically included in other plans)
🎁 Additional Benefits
- Tech Support: 24/7 direct technical assistance from AudioCodes experts
📦 How to Purchase
- Purchase with the AudioCodes product or within specified period
- Provide proof of purchase and product details
- Receive confirmation along with your support coverage documents
- Register your support contract online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with trusted support and enjoy worry-free ownership.
AUDIOCODES – 1-Year Extended Warranty – Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty – Standard Protection – Gener...
