AudioCodes ACTS24X7-MSE_S26/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS24X7-MSE_S26/YR warranty/support extension offers 1 year of comprehensive coverage focused on Standard Protection for AudioCodes networking and telephony equipment. This warranty ensures your products are covered against mechanical and electrical failures beyond the manufacturer’s warranty, delivering financial protection and hassle-free repair services backed by a dedicated global support team.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Included to safeguard against electrical surge damage
📋 Coverage Details
- Duration: 1 year of coverage starting upon purchase
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement options
- Repair Method: Remote support and depot mail-in repairs
- Replacement Type: Refurbished or comparable model replacements
- Turnaround Time: Fast response times with options including advance hardware replacement and managed spares
- Parts Quality: Certified genuine parts used
📞 Claims Process
- How to File: Access via online iSupport service desk or 24x7 hotline
- Support Hours: 24/7 availability for urgent issues
- Documentation Required: Proof of purchase and device information
- Claim Approval: Typically processed promptly to minimize downtime
- No Hassle Promise: Streamlined support with expert technicians
📱 Eligible Products
- Product Categories: Networking and telecommunications equipment under General Electronics
- Product Condition: New products
- Purchase Requirements: Warranty extension must be purchased timely according to provider policy
- Excluded Products: Products used commercially or with pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect functionality
- Intentional damage or misuse
- Commercial or business use exclusion
- Software issues, viruses, data loss
- Accessories not listed on original purchase documentation
- Loss unless theft coverage is included
🎁 Additional Benefits
- Tech Support: 24/7 technical support included
📦 How to Purchase
- Purchase with product or within specified timeframe
- Provide product details and receipt
- Receive confirmation and coverage documents
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
