AudioCodes ACTS 1 license(s) 1 year(s)

Reliable protection providing peace of mind for your AudioCodes products.

The AudioCodes ACTS 1 license(s) 1 year(s) warranty ensures your AudioCodes equipment has expert technical support, software upgrades, and hardware repair services. Designed to protect your investment with hassle-free repairs and continuous technical assistance.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
• Power Surge Protection: Damage from electrical surges included.

📋 Coverage Details

• Duration: 1 year of coverage starting from activation.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: Limits follow contract terms; contact provider for specifics.

🔧 Service & Repairs

• Service Type: Repair, replacement, or reimbursement options available.
• Repair Method: Depot service with mail-in and carry-in options.
• Replacement Type: Refurbished or comparable model provided if repair is not feasible.
• Turnaround Time: Fast repairs aiming for next business day response.
• Parts Quality: OEM and certified components used for repairs.

📞 Claims Process

• How to File: Online portal and phone support available.
• Support Hours: 24/7 technical support provided.
• Documentation Required: Proof of purchase and device details required.
• Claim Approval: Typically approved within 48 hours.
• No Hassle Promise: Easy claim process designed for customer satisfaction.

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes network hardware.
• Product Condition: New products eligible; refurbished may require approval.
• Purchase Requirements: Must purchase warranty within product purchase timeframe as specified.
• Excluded Products: Commercial use and pre-existing damages excluded.

❌ What's Not Covered

• Pre-existing damage or defects.
• Intentional damage or misuse.
• Commercial or business use where not authorized.
• Software issues, viruses, data loss.
• Accessories not included in original product purchase.
• Loss unless theft coverage is explicitly included.

🎁 Additional Benefits

• Tech Support: 24/7 access to AudioCodes technical experts.
• Transferable: Warranty may be transferable subject to terms.

📦 How to Purchase

• Purchase with your AudioCodes product or within allowed timeframe after purchase.
• Provide product details and proof of purchase.
• Receive coverage confirmation and documentation.
• Register your product and warranty online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended support.