AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS 1 license(s) 1 year(s) provides standard extended warranty coverage for AudioCodes equipment, offering financial protection and hassle-free repairs beyond the manufacturer warranty. This plan ensures continuous technical support and hardware replacement options to keep your devices running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
- Power Surge Protection: Damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting upon purchase
- Number of Claims: Unlimited claims within the coverage period
- Claim Limit: Coverage per terms of AudioCodes support program
🔧 Service & Repairs
- Service Type: Repair and hardware replacement options included
- Repair Method: Depot service and advance hardware replacement available
- Replacement Type: New or comparable model replacements
- Turnaround Time: 4-hour or next business day response times
- Parts Quality: OEM parts and certified components used
📞 Claims Process
- How to File: Request via authorized AudioCodes reseller or direct support channels
- Support Hours: 24/7 technical support access
- Documentation Required: Proof of purchase and product information
- Claim Approval: Typically processed promptly by AudioCodes support team
- No Hassle Promise: Straightforward claim process with expert assistance
📱 Eligible Products
- Product Categories: General Electronics under AudioCodes support programs
- Product Condition: New AudioCodes products eligible
- Purchase Requirements: Maintain active support contract during coverage
- Excluded Products: Products outside AudioCodes programs or with pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use beyond contract terms
- Software issues, viruses, data loss
- Accessories not included in support contracts
- Loss or theft (unless specifically included in extended contracts)
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical experts
- Transferable: Contact AudioCodes for transfer eligibility
📦 How to Purchase
- Purchase with your AudioCodes product or renew before expiration
- Provide product details and proof of purchase
- Receive confirmation and warranty documentation
- Register your support contract with AudioCodes as requested
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
