AudioCodes ACTS24X7-M4K_S19/YR warranty/support extension 1 year
Reliable protection and peace of mind for your electronics investment.
The AudioCodes ACTS24X7-M4K_S19/YR warranty/support extension provides 12 months of Level 2 to 4 remote technical support and extended warranty coverage for deployed products. It ensures financial protection and hassle-free repairs beyond the manufacturer warranty period, keeping your devices working smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Remote technical support and hardware replacement options
- Repair Method: Mail-in or depot service
- Replacement Type: New or refurbished parts as required
- Turnaround Time: Typically expedited based on priority level
- Parts Quality: Certified components and OEM parts
📞 Claims Process
- How to File: Remote support via phone or online portal
- Support Hours: 24/7 for urgent issues, business hours for others
- Documentation Required: Proof of purchase and product information
- Claim Approval: Fast approval for qualified claims
- No Hassle Promise: Simplified process ensuring customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics covered
- Product Condition: New and deployed products eligible
- Purchase Requirements: Must be purchased with or shortly after product acquisition
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, and data loss
- Accessories not listed on original purchase
- Loss not covered unless theft protection is included
🎁 Additional Benefits
- Tech Support: 24/7 remote technical support included
📦 How to Purchase
- Purchase with your AudioCodes product or within the specified timeframe
- Provide product details and receipt at purchase
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
