AudioCodes ACTS9X5-ARM_S48/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS9X5-ARM_S48/YR warranty/support extension provides 1 year of standard protection coverage for AudioCodes networking equipment. This service plan ensures continued technical support and hardware repair options beyond the standard manufacturer warranty, safeguarding your investment and minimizing downtime.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from activation
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms of the service agreement
🔧 Service & Repairs
- Service Type: Repair and replacement services
- Repair Method: Remote support and hardware repair/replacement options
- Replacement Type: Repair, refurbished, or advance hardware replacement options
- Turnaround Time: Standard service-level agreements apply
- Parts Quality: OEM parts used for repairs
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk or 24x7 hotline for urgent issues
- Support Hours: 9x5 remote support with 24x7 hotline for urgent cases
- Documentation Required: Proof of purchase and relevant device information
- Claim Approval: Timely response based on case severity
- No Hassle Promise: Professional technical support and streamlined resolution process
📱 Eligible Products
- Product Categories: General Electronics, primarily AudioCodes networking hardware
- Product Condition: New products covered
- Purchase Requirements: Must purchase warranty extension within standard timeframe
- Excluded Products: Commercial usage outside agreement and pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, and data loss
- Accessories not included in original product purchase
- Loss unless theft coverage specifically purchased
🎁 Additional Benefits
- Tech Support: Access to AudioCodes global technical experts
- Transferable: Coverage may be transferable depending on terms
- Cancel Anytime: Pro-rated refunds available upon cancellation
📦 How to Purchase
- Purchase with your AudioCodes product or within allowed timeframe after
- Provide product and purchase details
- Receive confirmation and warranty documents
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy extended peace of mind with AudioCodes support and service.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
