AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and support for your AudioCodes products.
The AudioCodes ACTS 1 license(s) 1 year(s) provides standard protection covering mechanical and electrical failures beyond the manufacturer’s warranty for AudioCodes networking and related electronics products. It delivers hassle-free repairs and software updates to keep your equipment running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage resulting from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Covered as per policy terms without specific payout limit
🔧 Service & Repairs
- Service Type: Repair and hardware replacement
- Repair Method: Mail-in or depot service
- Replacement Type: New or equivalent refurbished parts
- Turnaround Time: Typically within business days as per service level agreement
- Parts Quality: OEM or certified components used for repairs
📞 Claims Process
- How to File: Contact AudioCodes Customer Technical Support via online portal or phone
- Support Hours: 24/7 availability
- Documentation Required: Proof of purchase, device details
- Claim Approval: Expedient review typically completed quickly
- No Hassle Promise: Easy claims process focused on customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics such as networking equipment
- Product Condition: New AudioCodes products purchased from authorized resellers
- Purchase Requirements: Warranty must be purchased with or shortly after product acquisition
- Excluded Products: Commercial use or products with pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss or theft not covered under this standard protection plan
🎁 Additional Benefits
- Tech Support: 24/7 technical support included
📦 How to Purchase
- Purchase with your AudioCodes product or soon after
- Provide product details and proof of purchase
- Receive confirmation and warranty documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty protection.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
