AudioCodes ACTS24X7-SPS_S2/YR Warranty/Support Extension
Reliable extended protection backed by expert support and hassle-free repairs
The AudioCodes ACTS24X7-SPS_S2/YR Warranty/Support Extension provides 1 year of extended Standard Protection coverage for AudioCodes products. This plan helps protect your investment against mechanical and electrical failures, offering financial security and access to responsive technical support beyond the manufacturer warranty.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Included coverage for damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims within the plan term
- Claim Limit: Subject to terms and reasonable repair/replacement costs
🔧 Service & Repairs
- Service Type: Repair and Replacement options available
- Repair Method: Remote support, mail-in, and depot service
- Replacement Type: New, refurbished, or comparable models
- Turnaround Time: Fast service with advanced hardware replacement options
- Parts Quality: Genuine OEM parts used for repairs
📞 Claims Process
- How to File: Online portal and 24/7 hotline support for urgent issues
- Support Hours: 24x7 availability for critical support
- Documentation Required: Proof of purchase, device details, issue description
- Claim Approval: Prompt review with status updates via AudioCodes iSupport system
- No Hassle Promise: Streamlined process ensuring timely resolution
📱 Eligible Products
- Product Categories: General Electronics products from AudioCodes
- Product Condition: New products only
- Purchase Requirements: Must be purchased with or within authorization period specified
- Excluded Products: Commercial use or pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss or theft (not included in standard protection)
🎁 Additional Benefits
- Tech Support: 24/7 technical support by experienced AudioCodes engineers
- No Lemon Guarantee: Not applicable
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase with your AudioCodes product or within authorized timeframe
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with the AudioCodes extended warranty plan.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
