AudioCodes ACTS24X7-SMTP_S35/YR Warranty Support Extension 1 License(s) 1 Year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS24X7-SMTP_S35/YR Warranty Support Extension provides comprehensive 1-year coverage designed for AudioCodes devices. It offers financial protection and hassle-free repairs to keep your products running smoothly with dedicated technical support.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage for component failures and defects after the manufacturer warranty period ends
- Power Surge Protection: Protection against damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from the date of purchase
- Number of Claims: Unlimited claims during the coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement services
- Repair Method: Mail-in and depot service options available
- Replacement Type: Refurbished or comparable model replacements
- Turnaround Time: Efficient repair and replacement within reasonable timeframes
- Parts Quality: Certified components used for repairs
📞 Claims Process
- How to File: Online portal and 24/7 hotline support available
- Support Hours: 24/7 global support for urgent issues
- Documentation Required: Proof of purchase and product information
- Claim Approval: Fast processing typically within days
- No Hassle Promise: Simplified claims for a smooth experience
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes devices
- Product Condition: New products only
- Purchase Requirements: Must be purchased with or within allowed period of the product
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, and data loss
- Accessories not included in the original purchase
- Loss (unless theft coverage is included)
🎁 Additional Benefits
- Tech Support: 24/7 access to technical support team
📦 How to Purchase
- Purchase with your AudioCodes product or within eligibility window
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
