AudioCodes ACTS24X7-M9K_S17/YR

Comprehensive support and protection for your AudioCodes products.

The AudioCodes ACTS24X7-M9K_S17/YR extended warranty offers 1 year of standard protection for your General Electronics products. Designed to provide peace of mind through coverage of mechanical and electrical failures beyond the manufacturer warranty, it includes access to expert technical support and hassle-free repair or replacement services.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage resulting from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to terms of the protection plan agreement

🔧 Service & Repairs

• Service Type: Repair and return or advance hardware replacement options
• Repair Method: Depot service with managed spares available
• Replacement Type: Refurbished or comparable models provided when necessary
• Turnaround Time: Fast response including 4-hour managed spares service option
• Parts Quality: OEM and certified components used for repairs

📞 Claims Process

• How to File: Online support desk (AudioCodes iSupport) and 24x7 hotline availability
• Support Hours: 24/7 hotline support for urgent issues
• Documentation Required: Receipt and product details for verification
• Claim Approval: Prompt review and approval process by AudioCodes Voice Engineers
• No Hassle Promise: Streamlined and transparent claims process

📱 Eligible Products

• Product Categories: General Electronics devices from AudioCodes
• Product Condition: New products eligible for coverage
• Purchase Requirements: Must be purchased with or within allowed timeframe of original product purchase
• Excluded Products: Commercial use and pre-existing damages not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect product function
• Intentional damage or misuse
• Commercial or business use products
• Software issues, viruses, and data loss
• Accessories not included in original purchase
• Loss or theft (not covered under standard protection)

🎁 Additional Benefits

• Tech Support: 24/7 expert technical support included
• No Lemon Guarantee: Not applicable for this plan
• Transferable: Coverage may be transferable upon terms
• Multi-Device Discount: Not specified
• Cancel Anytime: Pro-rated refund available if cancelled

📦 How to Purchase

• Purchase along with your AudioCodes product or shortly thereafter
• Provide product details and proof of purchase
• Receive confirmation and coverage documentation
• Register your product via AudioCodes platform if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with AudioCodes extended warranty and enjoy worry-free ownership.