AudioCodes ACTS24X7-SMTP_S24\/YR warranty\/support extension 1 license(s) 1 year(s)

Reliable protection for your AudioCodes products providing peace of mind and expert support.

The AudioCodes ACTS24X7-SMTP_S24\/YR warranty support extension offers 1 year of extended coverage for AudioCodes networking and communication devices. This plan provides financial protection with hassle-free repairs beyond the original manufacturer warranty, ensuring ongoing product reliability.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting after original warranty ends
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair and replacement options available
• Repair Method: Repair and Return service; options for advance hardware replacement or managed spares
• Replacement Type: Repair, refurbished, or comparable unit
• Turnaround Time: Varies based on service option chosen
• Parts Quality: OEM and certified components used for repairs

📞 Claims Process

• How to File: Through AudioCodes iSupport service desk online or via 24/7 hotline
• Support Hours: 24/7 hotline support for urgent issues
• Documentation Required: Purchase receipt and product details
• Claim Approval: Typically rapid, based on issue severity
• No Hassle Promise: Streamlined support process with dedicated engineers

📱 Eligible Products

• Product Categories: General Electronics including networking hardware
• Product Condition: New products
• Purchase Requirements: Must purchase within warranty extension period
• Excluded Products: Commercial misuse or pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues, viruses, data loss
• Loss or theft (unless specified separately)
• Cosmetic damage not affecting function

🎁 Additional Benefits

• Tech Support: 24/7 technical support from AudioCodes Voice Engineers
• Transferable: Coverage may be transferable subject to terms

📦 How to Purchase

• Purchase with your AudioCodes product or within allowed extension period
• Provide purchase receipt and product serial number
• Receive confirmation and coverage documentation
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy ongoing worry-free ownership with AudioCodes warranty support extension.