AudioCodes ACTS24X7-SMTP_S21/YR warranty/support extension 1 license(s) 1 year(s)
Comprehensive protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-SMTP_S21/YR warranty/support extension provides 1 year of Standard Protection coverage for AudioCodes networking devices and general electronics. It ensures financial protection against mechanical and electrical failures beyond the manufacturer warranty, combined with professional technical support to keep your devices running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
- Power Surge Protection: Includes coverage against damage from electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from activation or purchase date
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Mail-in or depot service supported
- Replacement Type: Refurbished or equivalent model replacement
- Turnaround Time: Standard repair and return service timeframes applied
- Parts Quality: Certified components and OEM parts used
📞 Claims Process
- How to File: Online support portal and 24/7 hotline access
- Support Hours: 24 hours a day, 7 days a week
- Documentation Required: Receipt, product details, and issue description
- Claim Approval: Typically processed promptly with status updates
- No Hassle Promise: Streamlined claim experience with direct technical support
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes networking devices
- Product Condition: New products only
- Purchase Requirements: Must purchase warranty extension within specified period of original product purchase
- Excluded Products: Commercial use, pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use exclusions apply
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss or theft not covered under this plan
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical experts
📦 How to Purchase
- Purchase warranty with original AudioCodes product or shortly after
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation immediately
- Register product online to activate coverage if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty support.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
