AudioCodes ACTS 1 license(s) 1 year(s)
Reliable support and protection for your AudioCodes products.
The AudioCodes ACTS 1 license 1 year provides comprehensive technical support and hardware replacement services for AudioCodes products. Designed to extend your financial protection beyond the manufacturer warranty, this plan ensures hassle-free repairs and expert assistance.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the original manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to terms of the protection plan agreement
🔧 Service & Repairs
- Service Type: Repair and hardware replacement options available
- Repair Method: Advance hardware replacement and return & repair services
- Replacement Type: New or comparable refurbished hardware
- Turnaround Time: 4-hour or next business day response time
- Parts Quality: OEM and certified components used
📞 Claims Process
- How to File: Request quote via reseller or support quotation form
- Support Hours: 24/7 technical expert access
- Documentation Required: Proof of purchase and product details
- Claim Approval: Timely processing subject to plan terms
- No Hassle Promise: Streamlined claim handling for customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes products
- Product Condition: New products eligible
- Purchase Requirements: License activation within coverage period
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Cosmetic damage not affecting function
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss (theft not covered in this plan)
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical experts
- Transferable: Not applicable
- No Lemon Guarantee: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase or renew through authorized reseller
- Provide product and license details
- Receive coverage confirmation and support documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
