AudioCodes ACTS24X7-SMTP_S14/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your investment
The AudioCodes ACTS24X7-SMTP_S14/YR warranty/support extension provides 1 year of comprehensive support and warranty coverage for AudioCodes products. This plan ensures financial protection and hassle-free resolution for technical issues, keeping your devices up to date and operational.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from activation date
- Number of Claims: Unlimited claims within the coverage period
- Claim Limit: Subject to terms of coverage; maximum payouts per claim as defined in plan details
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Remote support and advance hardware replacement options
- Replacement Type: New or refurbished components
- Turnaround Time: Includes options like 4-hour managed spares service
- Parts Quality: Certified components and OEM parts
📞 Claims Process
- How to File: Access via AudioCodes iSupport service desk for ticketing and updates
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Proof of purchase and product details
- Claim Approval: Fast processing through global support team
- No Hassle Promise: Effortless claim management and resolution
📱 Eligible Products
- Product Categories: General Electronics by AudioCodes
- Product Condition: New and supported products
- Purchase Requirements: Valid license for 1 year
- Excluded Products: Items outside AudioCodes product range
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use if not covered under terms
- Software issues, viruses, and data loss
- Accessories not listed on original purchase
- Loss (unless theft protection included)
🎁 Additional Benefits
- Tech Support: 24/7 technical support provided
- Transferable: Coverage can be transferred to new owner
📦 How to Purchase
- Purchase prior to or within product activation period
- Provide product details and receipt upon purchase
- Receive confirmation and coverage documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
