AudioCodes ACTS 1 license(s) 1 year(s)
Reliable extended coverage offering peace of mind and protection for your investment.
The AudioCodes ACTS 1 license(s) 1 year(s) provides continuous technical support and hardware repair options for AudioCodes products, ensuring hassle-free maintenance and financial protection. This plan is ideal for customers seeking sustained support and coverage beyond the standard manufacturer warranty.
✅ What's Covered
- Mechanical/Electrical Failure: Component defects and failures covered after manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and maximum payout limits
🔧 Service & Repairs
- Service Type: Repair and hardware replacement options
- Repair Method: Depot service with hardware Return and Repair (R&R)
- Replacement Type: New or refurbished comparable model
- Turnaround Time: Typically 4-hour or next business day response for replacements
- Parts Quality: OEM and certified components
📞 Claims Process
- How to File: Online portal or through authorized reseller
- Support Hours: 24/7 customer technical support available
- Documentation Required: Proof of purchase, product details
- Claim Approval: Fast processing and approval times
- No Hassle Promise: Streamlined claims process ensuring customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes hardware
- Product Condition: New and supported AudioCodes products
- Purchase Requirements: Contract must be activated timely with product purchase
- Excluded Products: Accessories and non-supported commercial units
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use outside plan eligibility
- Software issues, viruses, or data loss
- Accessories not part of original purchase
- Loss (theft coverage not included)
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical experts
📦 How to Purchase
- Purchase with your AudioCodes product or within specified activation period
- Provide product details and proof of purchase
- Receive confirmation and warranty coverage documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
