AudioCodes ACTS9X5-VOCA_S43\/YR Warranty\/Support Extension 1 License(s) 1 Year(s)
Reliable protection and peace of mind for your AudioCodes products.
The AudioCodes ACTS9X5-VOCA_S43\/YR Warranty\/Support Extension provides one year of comprehensive support and repair coverage for eligible AudioCodes devices. Designed to extend the manufacturer warranty period, this plan ensures hassle-free repairs and expert technical assistance, protecting your investment from unexpected mechanical or electrical failures.
✅ What's Covered
- Mechanical/Electrical Failure: Component defects and failures after the manufacturer warranty period
- Power Surge Protection: Damage caused by electrical surges is included
📋 Coverage Details
- Duration: 1 year of coverage starting upon purchase
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to terms of service
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Remote support with options for repair and hardware replacement
- Replacement Type: Refurbished or new comparable hardware
- Turnaround Time: Options include advance hardware replacement and managed spares for fast service
- Parts Quality: Certified replacement parts used
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk online or hotline phone support
- Support Hours: Remote 9x5 or optional 24x7 support
- Documentation Required: Proof of purchase and device information
- Claim Approval: Typically handled promptly by AudioCodes Voice Engineers
- No Hassle Promise: Streamlined claim process to minimize downtime
📱 Eligible Products
- Product Categories: General Electronics (AudioCodes devices)
- Product Condition: New products covered
- Purchase Requirements: Warranty extension must be acquired within the specified timeframe after initial purchase
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss (theft not covered)
🎁 Additional Benefits
- Tech Support: Access to expert AudioCodes technical support
📦 How to Purchase
- Purchase alongside your AudioCodes product or within the allowed timeframe
- Provide purchase details and receipt for activation
- Receive confirmation and warranty extension documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Extend your warranty and enjoy worry-free ownership with expert support and repair coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
