AudioCodes ACTS9X5-VOCA_S35/YR Warranty Support Extension 1 License 1 Year

Reliable protection and peace of mind for your AudioCodes products.

The AudioCodes ACTS9X5-VOCA_S35/YR Warranty Support Extension provides 1 year of comprehensive support for AudioCodes devices, ensuring your investment is protected with access to technical expertise and hassle-free repair services.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Includes coverage for damage caused by electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: Subject to terms of support contract

🔧 Service & Repairs

• Service Type: Repair and replacement options including Advance Hardware Replacement and Managed Spares
• Repair Method: Remote support and depot repair services
• Replacement Type: OEM parts or comparable replacements
• Turnaround Time: Includes options for fast replacements such as 4-hour Managed Spares service
• Parts Quality: Certified AudioCodes components

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk or 24x7 hotline for urgent issues
• Support Hours: 24/7 hotline support available
• Documentation Required: Support ticketing system manages information gathering
• Claim Approval: Timely coordination by AudioCodes Voice Engineers
• No Hassle Promise: Responsive and expert troubleshooting for operational issues

📱 Eligible Products

• Product Categories: General Electronics – AudioCodes voice and network products
• Product Condition: New AudioCodes products covered
• Purchase Requirements: Support contract linked to licensed devices
• Excluded Products: Not specified

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Intentional damage or misuse
• Commercial or business use exclusions if applicable
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss unless covered by theft protection (not included)

🎁 Additional Benefits

• Tech Support: Access to expert Voice Engineers and technical support
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your AudioCodes device or license
• Provide product details and license information
• Receive confirmation and support contract documents
• Register your product with AudioCodes if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your AudioCodes investment and enjoy worry-free ownership with expert support and reliable warranty coverage.