AudioCodes ACTS24X7-SEM_S4/YR Warranty/Support Extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-SEM_S4/YR Warranty provides 1 year of comprehensive support and repair coverage for AudioCodes products. This plan ensures financial protection and hassle-free resolution of operational issues with access to expert assistance and software updates.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage from purchase
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and service options
🔧 Service & Repairs
- Service Type: Repair and replacement options provided
- Repair Method: Remote support and depot service available
- Replacement Type: Repair or replacement with certified components
- Turnaround Time: Timely resolution supported by global technical team
- Parts Quality: OEM parts and certified replacement components used
📞 Claims Process
- How to File: Online support desk and 24/7 hotline for urgent issues
- Support Hours: 24x7 availability for critical assistance
- Documentation Required: Purchase receipt, device details
- Claim Approval: Prompt evaluation and updates via iSupport service
- No Hassle Promise: Streamlined claims with expert assistance
📱 Eligible Products
- Product Categories: General Electronics (AudioCodes devices)
- Product Condition: New products covered
- Purchase Requirements: Must purchase warranty with product or within specified period
- Excluded Products: Commercial use and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use exclusions
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss not covered under standard protection
🎁 Additional Benefits
- Tech Support: 24/7 technical support included
📦 How to Purchase
- Purchase with your AudioCodes product or shortly after
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
