AudioCodes ACTS24X7-M800_S1 /YR warranty /support extension 1 license(s) 1 year(s)

Reliable extended coverage for your essential electronics

The AudioCodes ACTS24X7-M800_S1 1-Year Extended Warranty provides comprehensive technical support and hardware repair coverage for AudioCodes products. This plan ensures financial protection and hassle-free service for your devices beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer's warranty expires
• Power Surge Protection: Damage caused by electrical surges is included

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims during the plan term
• Claim Limit: Subject to standard service terms and repair policies

🔧 Service & Repairs

• Service Type: Repair and replacement options available for covered failures
• Repair Method: Mail-in or depot repair service
• Replacement Type: Refurbished or comparable replacement units
• Turnaround Time: Expedited repairs and replacements with a 4-hour Managed Spares option
• Parts Quality: OEM parts ensuring device integrity

📞 Claims Process

• How to File: Submit claims via the AudioCodes iSupport service desk online portal or hotline
• Support Hours: 24/7 hotline support for urgent issues
• Documentation Required: Purchase receipt and device information
• Claim Approval: Fast approval facilitated by expert support engineers
• No Hassle Promise: Easy claims process designed for customer satisfaction

📱 Eligible Products

• Product Categories: General Electronics covered under AudioCodes support
• Product Condition: New products eligible for coverage
• Purchase Requirements: Coverage applies to licensed AudioCodes devices with valid purchase proof
• Excluded Products: Items outside AudioCodes portfolio or commercial use excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss (theft not covered under this plan)

🎁 Additional Benefits

• Tech Support: 24/7 access to knowledgeable AudioCodes Voice Engineers
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your AudioCodes product or within an authorized timeframe
• Provide product details and purchase receipt
• Receive confirmation and coverage documents via email
• Register your product online as required for support

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with AudioCodes extended warranty and enjoy worry-free device ownership.