AudioCodes ACTS24X7-SMTP_S23/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-SMTP_S23/YR warranty/support extension provides comprehensive standard protection for AudioCodes equipment, offering you financial security and hassle-free repairs for one year. This coverage ensures that your devices remain operational with access to expert technical support and software updates.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
- Power Surge Protection: Included to protect against electrical damage
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Remote support with hardware repair or replacement
- Replacement Type: May include advance hardware replacement options
- Turnaround Time: Includes 24x7 support for urgent issues and various hardware replacement options
- Parts Quality: OEM or certified components used for repairs
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk for ticketing and support
- Support Hours: 24/7 hotline support available for urgent issues
- Documentation Required: Product details and proof of purchase
- Claim Approval: Timely processing ensuring fast resolutions
- No Hassle Promise: Easy support access and direct communication with AudioCodes engineers
📱 Eligible Products
- Product Categories: General Electronics (AudioCodes products)
- Product Condition: New and supported AudioCodes devices
- Purchase Requirements: Coverage begins at warranty/support contract purchase
- Excluded Products: Not specified, standard exclusions apply
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use not covered beyond contract scope
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss (unless theft coverage is included, which it is not in this plan)
🎁 Additional Benefits
- Tech Support: 24/7 global technical support from AudioCodes engineers
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase warranty/support extension with your AudioCodes product
- Provide required product details and proof of purchase
- Receive confirmation and warranty coverage documents
- Register your product via AudioCodes if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty and support solutions.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
