AudioCodes ACTS24X7-SBC_S8/YR Warranty/Support Extension 1 License 1 Year
Reliable protection and fast support for your AudioCodes products
The AudioCodes ACTS24X7-SBC_S8/YR Warranty/Support Extension provides 1 year of standard protection for your AudioCodes devices. It offers comprehensive remote technical support and software updates, helping to minimize downtime and ensuring your equipment remains up to date and fully functional.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
- Power Surge Protection: Coverage for damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from activation
- Number of Claims: Unlimited claims allowed
- Claim Limit: Subject to terms and conditions of the plan
🔧 Service & Repairs
- Service Type: Remote technical support and hardware repair options
- Repair Method: Repair and return, advance hardware replacement available
- Replacement Type: Replacement with comparable or refurbished components
- Turnaround Time: Options include standard repair and managed spares within 4 hours
- Parts Quality: OEM parts and certified components
📞 Claims Process
- How to File: Access through 24x7 hotline and AudioCodes iSupport service desk
- Support Hours: 24/7 availability for urgent issues
- Documentation Required: Proof of purchase and device details
- Claim Approval: Fast approval process with regular status updates
- No Hassle Promise: Streamlined support with expert AudioCodes Voice Engineers
📱 Eligible Products
- Product Categories: General Electronics, specifically AudioCodes networking and communications equipment
- Product Condition: New and eligible products covered
- Purchase Requirements: Must be purchased for licensed units
- Excluded Products: Products outside AudioCodes portfolio or with pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use outside contract scope
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss or theft (not included in this Standard Protection)
🎁 Additional Benefits
- Tech Support: 24/7 technical support from global experts
📦 How to Purchase
- Purchase the support contract for licensed AudioCodes products
- Provide product details and license information
- Receive confirmation and coverage documents
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with comprehensive support and enjoy worry-free operation of your AudioCodes equipment.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
