AudioCodes MS9X5XND-M1288_S4/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection and peace of mind for your device investment

The AudioCodes MS9X5XND-M1288_S4/YR warranty extension provides comprehensive managed services for AudioCodes products, including deployment, support, hardware replacement, and ongoing maintenance. This service ensures hassle-free repairs and monitoring, delivering valuable financial protection and continued device performance.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects after the manufacturer warranty period
• Power Surge Protection: Protection against damage caused by electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting from activation date
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: Subject to terms of the managed services agreement

🔧 Service & Repairs

• Service Type: Repair or hardware replacement options
• Repair Method: Includes on-site service and hardware replacements within 4 hours (where applicable)
• Replacement Type: New or equivalent hardware replacement
• Turnaround Time: Fast response with advanced service options
• Parts Quality: Genuine AudioCodes components and certified parts

📞 Claims Process

• How to File: Contact support via designated channels for claim initiation
• Support Hours: Standard business hours support with planned configuration assistance
• Documentation Required: Proof of purchase and service request details
• Claim Approval: Timely assessment and confirmation provided
• No Hassle Promise: Streamlined claims process for customer satisfaction

📱 Eligible Products

• Product Categories: AudioCodes networking and communication equipment
• Product Condition: New and registered devices
• Purchase Requirements: Warranty extension must be purchased with or shortly after the original product
• Excluded Products: Products used commercially beyond specified terms, pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial use beyond scope of agreement
• Software issues, viruses, and data loss
• Accessories not included in original purchase
• Loss unless theft coverage is specifically included

🎁 Additional Benefits

• Tech Support: Expert support throughout coverage period
• No Lemon Guarantee: Replacement after multiple repair attempts
• Transferable: Coverage transferable to new owners when applicable

📦 How to Purchase

• Purchase with your AudioCodes product or within specified timeframe
• Submit product details and receipt for registration
• Receive confirmation and coverage documentation
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes Managed Services.