AudioCodes MS9X5XND-VOCA_S5/YR warranty/support extension 1 license(s) 1 year(s)
Reliable extended coverage for your investment
The AudioCodes MS9X5XND-VOCA_S5/YR warranty/support extension offers 1 year of added protection for your General Electronics device, extending the original coverage with financial protection against mechanical and electrical failures. Designed for devices eligible under AudioCodes warranty terms, this plan helps ensure hassle-free repairs and service.
✅ What's Covered
- Mechanical/Electrical Failure: Component defects and failures covered after the manufacturer warranty expires
📋 Coverage Details
- Duration: 1 year of coverage starting after the original warranty ends
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to plan terms
🔧 Service & Repairs
- Service Type: Repair or replacement as needed
- Repair Method: Depot service
- Replacement Type: Refurbished or comparable model
- Turnaround Time: Typically processed within standard repair times
- Parts Quality: OEM or certified components
📞 Claims Process
- How to File: Online portal or phone support
- Support Hours: Business hours
- Documentation Required: Proof of purchase and device details
- Claim Approval: Usually within several business days
- No Hassle Promise: Streamlined claim process for customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics devices covered
- Product Condition: New products eligible
- Purchase Requirements: Must purchase warranty extension within specified timeframe
- Excluded Products: Commercial use and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss (theft not covered)
🎁 Additional Benefits
- Tech Support: Access to technical assistance during business hours
- Transferable: Warranty can be transferred to a new owner
- Cancel Anytime: Pro-rated refund if cancelled
📦 How to Purchase
- Purchase with your device or within the allowed timeframe
- Provide product details and receipt
- Receive confirmation and warranty documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General ...
