AudioCodes MS9X5XND-VOCA_S4/YR Warranty/Support Extension 1 License(s) 1 Year(s)
Reliable protection for your investment and worry-free ownership.
The AudioCodes MS9X5XND-VOCA_S4/YR Warranty provides 1 year of extended coverage designed to protect your general electronics products from unexpected mechanical or electrical failures beyond the manufacturer’s warranty. Gain financial protection and hassle-free repairs backed by trusted service that keeps your device operational.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
📋 Coverage Details
- Duration: 1 year of coverage starting after manufacturer warranty ends
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair or replacement options
- Repair Method: Depot mail-in service
- Replacement Type: Refurbished or comparable model
- Turnaround Time: Standard repair timelines apply
- Parts Quality: Certified components used
📞 Claims Process
- How to File: Online portal or phone support
- Support Hours: Business hours support
- Documentation Required: Proof of purchase and device details
- Claim Approval: Typically within a few business days
- No Hassle Promise: Quick and straightforward claims process
📱 Eligible Products
- Product Categories: General Electronics
- Product Condition: New products only
- Purchase Requirements: Purchased with or shortly after product purchase
- Excluded Products: Commercial use products and pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, and data loss
- Accessories not listed on the original purchase
- Loss or theft (unless otherwise covered)
🎁 Additional Benefits
- Tech Support: Access to dedicated technical support during coverage
📦 How to Purchase
- Purchase with your product or within the specified registration period
- Provide product details and receipt upon purchase
- Receive confirmation and coverage documents promptly
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with reliable coverage and enjoy worry-free ownership.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General ...
