AudioCodes MS9X5XND-VOCA_S3/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your investment and peace of mind.

The AudioCodes MS9X5XND-VOCA_S3/YR warranty/support extension provides 1 year of Basic Protection for general electronics products, extending the manufacturer warranty and covering mechanical and electrical failures. This plan ensures hassle-free repairs and financial protection for eligible devices.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty expires

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: Subject to terms of the protection plan agreement

🔧 Service & Repairs

• Service Type: Repair, replacement, or reimbursement options
• Repair Method: Depot service or mail-in repairs
• Replacement Type: Refurbished or comparable model
• Turnaround Time: Typical turnaround within 7-14 business days
• Parts Quality: Certified replacement parts

📞 Claims Process

• How to File: Online claims portal with phone support available
• Support Hours: Business hours support
• Documentation Required: Proof of purchase and device information
• Claim Approval: Usually within 3 business days
• No Hassle Promise: Simple and straightforward claims process

📱 Eligible Products

• Product Categories: General Electronics
• Product Condition: New products only
• Purchase Requirements: Must be purchased along with or within 30 days of the product
• Excluded Products: Commercial use devices, pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect functionality
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, or data loss
• Accessories not listed on the original purchase
• Loss of product

🎁 Additional Benefits

• Tech Support: Customer support available during business hours
• No Lemon Guarantee: Not applicable
• Transferable: Not transferable
• Multi-Device Discount: Not available
• Cancel Anytime: No pro-rated refunds after activation

📦 How to Purchase

• Purchase with your AUDIOCODES product or within 30 days
• Provide product details and receipt
• Receive confirmation and coverage documents
• Register your warranty online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with this extended warranty plan.