AudioCodes MS9X5XND-OB_S5/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your investment and peace of mind.

The AudioCodes MS9X5XND-OB_S5/YR warranty/support extension provides 1 year of extended coverage for General Electronics devices, offering financial protection and hassle-free repairs beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Defects and component failures covered after the manufacturer warranty expires

📋 Coverage Details

• Duration: 1 year of coverage starting after the original warranty
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: Subject to plan terms and conditions

🔧 Service & Repairs

• Service Type: Repair or replacement as needed
• Repair Method: Mail-in or depot service
• Replacement Type: Refurbished or comparable model
• Turnaround Time: Typically within a few business days
• Parts Quality: Certified components and OEM parts

📞 Claims Process

• How to File: Online portal or customer support
• Support Hours: Business hours availability
• Documentation Required: Proof of purchase and device details
• Claim Approval: Usually within 1–3 business days
• No Hassle Promise: Easy claims process for customer satisfaction

📱 Eligible Products

• Product Categories: General Electronics devices
• Product Condition: New only
• Purchase Requirements: Must purchase warranty within the plan’s specified period
• Excluded Products: Commercial use and pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss (unless theft coverage included)

🎁 Additional Benefits

• Tech Support: Access to technical assistance during business hours
• Transferable: Warranty may be transferable subject to terms
• Cancel Anytime: Pro-rated refund available

📦 How to Purchase

• Purchase with your product or within the authorized purchase window
• Provide product details and proof of purchase
• Receive confirmation and coverage documents
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with reliable extended warranty coverage.