AudioCodes MS9X5XND-OB_S33\YR warranty\support extension 1 license(s) 1 year(s)

Reliable protection and peace of mind for your network equipment.

The AudioCodes MS9X5XND-OB_S33\YR warranty\support extension 1 license(s) 1 year(s) provides an extended warranty designed to protect your networking devices from mechanical and electrical failures beyond the standard manufacturer coverage. Perfect for businesses seeking hassle-free repairs and continued device uptime.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from the end of original warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms and conditions

🔧 Service & Repairs

• Service Type: Repair or replacement to restore device functionality
• Repair Method: Depot service with mail-in options
• Replacement Type: New or refurbished equipment
• Turnaround Time: Standard repair timelines apply
• Parts Quality: Use of OEM or certified replacement components

📞 Claims Process

• How to File: Online claim portal available
• Support Hours: Business hours support for claims
• Documentation Required: Proof of purchase and device information
• Claim Approval: Typically processed within a few business days
• No Hassle Promise: Streamlined, customer-friendly claims handling

📱 Eligible Products

• Product Categories: General Electronics, mainly networking equipment
• Product Condition: New and manufacturer-warrantied devices
• Purchase Requirements: Must be purchased alongside or shortly after device purchase
• Excluded Products: Commercial use outside standard terms and pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business uses outside agreement
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft (not covered under this plan)

🎁 Additional Benefits

• Tech Support: Access to expert customer support during business hours
• Transferable: Warranty may be transferable upon resale

📦 How to Purchase

• Purchase with your device or within the allowed purchase window
• Provide product and receipt details
• Receive confirmation and documentation of coverage
• Register your coverage online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with extended coverage from AUDIOCODES.