AudioCodes MS9X5XND-OB_S13/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your electronic investments.

The AudioCodes MS9X5XND-OB_S13/YR warranty/support extension provides 1 year of extended coverage for general electronics products, offering financial protection against mechanical and electrical failures beyond the manufacturer’s warranty. This plan ensures hassle-free repairs so you can enjoy your devices worry-free.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty ends

📋 Coverage Details

• Duration: 1 year of coverage starting after the original warranty expires
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to terms and conditions of the plan

🔧 Service & Repairs

• Service Type: Repair or replacement depending on issue assessment
• Repair Method: Depot or mail-in service
• Replacement Type: New or refurbished equivalent model
• Turnaround Time: Standard turnaround times apply
• Parts Quality: OEM or certified replacement parts used

📞 Claims Process

• How to File: Online claims portal or customer service phone
• Support Hours: Business hours availability
• Documentation Required: Purchase receipt and product details
• Claim Approval: Typically within a few business days
• No Hassle Promise: Streamlined claim process for your convenience

📱 Eligible Products

• Product Categories: General Electronics covered by original purchase
• Product Condition: New products only
• Purchase Requirements: Must buy warranty within specified time from product purchase
• Excluded Products: Commercial use and pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not included in original purchase
• Loss (theft not included)

🎁 Additional Benefits

• Tech Support: Access to technical support during business hours
• No Lemon Guarantee: N/A for this plan
• Transferable: Warranty not transferable
• Multi-Device Discount: N/A
• Cancel Anytime: Pro-rated refunds on cancellation

📦 How to Purchase

• Purchase with your product or within the allowed timeframe
• Provide product details and receipt
• Receive confirmation and coverage documents
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and avoid unexpected repair costs with this trusted warranty extension.