AudioCodes MS9X5XND-OB_S12\/YR warranty\/support extension 1 license(s) 1 year(s)
Reliable protection for your electronics investment
The AudioCodes MS9X5XND-OB_S12\/YR warranty support extension provides one year of Basic Protection for your general electronics devices. This plan offers financial security against mechanical and electrical failures once the manufacturer warranty expires, ensuring hassle-free repairs and minimizing unexpected expenses.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty ends
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: As per plan terms
🔧 Service & Repairs
- Service Type: Repair or replacement depending on issue
- Repair Method: Depot or carry-in service
- Replacement Type: Refurbished or comparable model
- Turnaround Time: Standard repair timelines apply
- Parts Quality: OEM or certified components used
📞 Claims Process
- How to File: Online portal or phone support
- Support Hours: Business hours customer service
- Documentation Required: Proof of purchase and device details
- Claim Approval: Typically processed within days
- No Hassle Promise: Streamlined claims process ensures satisfaction
📱 Eligible Products
- Product Categories: General Electronics devices
- Product Condition: New products only
- Purchase Requirements: Must be purchased within plan conditions
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss (unless theft coverage included)
🎁 Additional Benefits
- Tech Support: Dedicated customer support during business hours
- Transferable: Coverage can be transferred to a new owner
📦 How to Purchase
- Purchase with your product or within the specified time frame
- Provide product details and receipt at purchase
- Receive confirmation and documentation of coverage
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AUDIOCODES extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General ...
