AudioCodes MS9X5XND-MT_S1\/YR warranty\/support extension 1 license(s) 1 year(s)
Reliable protection for your electronics investment
The AudioCodes MS9X5XND-MT_S1\/YR Warranty Extension provides 1 year of basic protection covering mechanical and electrical failures beyond the manufacturer warranty. Designed for General Electronics products, it offers hassle-free repair options and financial protection against unexpected repair costs.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage for component failures and defects after the manufacturer warranty expires
📋 Coverage Details
- Duration: 1 year of coverage starting after manufacturer warranty ends
- Number of Claims: Unlimited claims within coverage term
- Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
- Service Type: Repair or replacement depending on issue
- Repair Method: Depot service or mail-in repair
- Replacement Type: Refurbished or comparable model if repair not possible
- Turnaround Time: Standard repair times apply
- Parts Quality: Certified replacement parts used
📞 Claims Process
- How to File: Claims may be submitted online or via phone
- Support Hours: Business hours support availability
- Documentation Required: Purchase receipt and device information
- Claim Approval: Typically approved within a few business days
- No Hassle Promise: Streamlined claims process for customer convenience
📱 Eligible Products
- Product Categories: General Electronics covered under this plan
- Product Condition: New products only
- Purchase Requirements: Must purchase warranty within the allowed time frame after product purchase
- Excluded Products: Commercial use or products with pre-existing damage are not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not included with original purchase
- Loss or theft (not covered under basic protection)
🎁 Additional Benefits
- Tech Support: Access to technical support during coverage
- Transferable: Warranty may be transferable to new owner
- Cancel Anytime: Pro-rated refund available if canceled early
📦 How to Purchase
- Purchase with your product or within the allowed purchase window
- Provide product details and proof of purchase
- Receive confirmation and coverage documents promptly
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with comprehensive extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General ...
