AudioCodes MS9X5XND-M9K_S37/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection for your investment and peace of mind.
The AudioCodes MS9X5XND-M9K_S37/YR Extended Warranty provides 1 year of additional Basic Protection coverage for networking and electronic devices. It safeguards your purchase from mechanical and electrical failures beyond the manufacturer warranty, ensuring hassle-free repairs and financial protection.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects after manufacturer warranty period
📋 Coverage Details
- Duration: 1 year of coverage starting after original warranty expires
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to coverage terms and conditions
🔧 Service & Repairs
- Service Type: Repair or replacement options
- Repair Method: Depot or mail-in service
- Replacement Type: New or manufacturer-certified refurbished units
- Turnaround Time: Standard industry repair times
- Parts Quality: OEM or certified parts
📞 Claims Process
- How to File: Online portal or phone support
- Support Hours: Business hours
- Documentation Required: Proof of purchase, device details
- Claim Approval: Typically processed within a few business days
- No Hassle Promise: Streamlined claims process for customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics including networking equipment
- Product Condition: New products only
- Purchase Requirements: Must be purchased with product or within specified time frame
- Excluded Products: Commercial use and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not included with original purchase
- Loss or theft (not included in Basic Protection)
🎁 Additional Benefits
- No additional benefits included
📦 How to Purchase
- Purchase with your product or within allowed timeframe
- Provide product details and receipt
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with AUDIOCODES and enjoy worry-free ownership without unexpected repair costs.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General ...
