AudioCodes MS9X5XND-M9K_S32/YR warranty/support extension 1 license(s) 1 year(s)
Reliable extended coverage for your AudioCodes product.
The AudioCodes MS9X5XND-M9K_S32/YR warranty/support extension provides one additional year of protection against mechanical and electrical failures beyond the manufacturer’s warranty, helping ensure your investment in networking equipment is safeguarded with hassle-free repairs and financial protection.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
📋 Coverage Details
- Duration: 1 year of coverage starting after the original warranty
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to terms of agreement
🔧 Service & Repairs
- Service Type: Repair and replacement options
- Repair Method: Depot service
- Replacement Type: Refurbished or comparable model
- Turnaround Time: Standard repair times apply
- Parts Quality: Certified components
📞 Claims Process
- How to File: Online portal or phone
- Support Hours: Business hours
- Documentation Required: Purchase receipt and product info
- Claim Approval: Typically within a few business days
- No Hassle Promise: Easy claims process
📱 Eligible Products
- Product Categories: General Electronics devices including networking equipment
- Product Condition: New products only
- Purchase Requirements: Must purchase extension within warranty period
- Excluded Products: Commercial use and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss (unless theft coverage included)
🎁 Additional Benefits
- Tech Support: Access to technical assistance during business hours
📦 How to Purchase
- Purchase within the manufacturer’s warranty period
- Provide product details and receipt
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with extended coverage to avoid unexpected repair costs.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General ...
