AudioCodes MS9X5XND-M9K_S31/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection to keep your electronics running smoothly

The AudioCodes MS9X5XND-M9K_S31/YR warranty/support extension provides 1 year of basic protection coverage for general electronics products, extending original manufacturer warranties to protect against mechanical and electrical failures. This warranty offers financial protection through hassle-free repair services.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included
• Accidental Damage: Not covered
• Screen Damage: Not covered
• Battery Degradation: Not covered
• Theft Protection: Not covered
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 1 year of coverage starting after the manufacturer warranty ends
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Not specified

🔧 Service & Repairs

• Service Type: Repair or replacement
• Repair Method: Depot service (mail-in or carry-in)
• Replacement Type: Refurbished or comparable model
• Turnaround Time: Typically within standard repair timeframes
• Parts Quality: OEM certified components

📞 Claims Process

• How to File: Online portal or phone support
• Support Hours: Business hours
• Documentation Required: Receipt and device details
• Claim Approval: Generally within a few business days
• No Hassle Promise: Streamlined claims process

📱 Eligible Products

• Product Categories: General Electronics
• Product Condition: New devices only
• Purchase Requirements: Must purchase warranty within the defined period after original purchase
• Excluded Products: Commercial use devices and pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not on original purchase
• Loss (theft not covered)

🎁 Additional Benefits

• Tech Support: Access to customer support during business hours
• No Lemon Guarantee: Not applicable
• Transferable: Warranty may be transferable subject to terms
• Multi-Device Discount: Not offered
• Cancel Anytime: Pro-rated refunds available

📦 How to Purchase

• Purchase with your product or within the specified time frame
• Provide product details and proof of purchase
• Receive confirmation and coverage documentation
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with this reliable extended warranty plan.