AudioCodes MS9X5XND-M9K_S28/YR warranty/support extension 1 license(s) 1 year(s)

Comprehensive protection designed to keep your investment safe and reliable.

The AudioCodes MS9X5XND-M9K_S28/YR Extended Warranty provides 1 year of coverage beyond the manufacturer’s warranty, offering financial protection and hassle-free repairs for your networking and electronic devices.

✅ What's Covered

• Mechanical/Electrical Failure: Component defects and failures covered after manufacturer warranty expires

📋 Coverage Details

• Duration: 1 year of coverage starting after manufacturer warranty ends
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Coverage subject to plan terms and limits

🔧 Service & Repairs

• Service Type: Repair or replacement options
• Repair Method: Depot service or mail-in repair
• Replacement Type: Refurbished or comparable model where applicable
• Turnaround Time: Timely repair service to minimize downtime
• Parts Quality: Use of OEM or certified replacement parts

📞 Claims Process

• How to File: Online claims portal available
• Support Hours: Business hours support
• Documentation Required: Proof of purchase and product details
• Claim Approval: Typically processed within days
• No Hassle Promise: Straightforward claim process for customer ease

📱 Eligible Products

• Product Categories: General Electronics, including networking devices
• Product Condition: New products only
• Purchase Requirements: Must be purchased within manufacturer warranty period
• Excluded Products: Commercial use and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not originally purchased
• Loss unless theft coverage included

🎁 Additional Benefits

• Tech Support: Access to technical support during business hours
• Transferable: Coverage transferable to new owners

📦 How to Purchase

• Purchase with your product or within manufacturer warranty period
• Provide product and purchase details
• Receive confirmation and coverage documents
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.