AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and peace of mind for your AudioCodes products.
The AudioCodes ACTS 1 license 1 year extended warranty provides financial protection against mechanical and electrical failures after the manufacturer warranty ends. Designed for AudioCodes devices, it ensures hassle-free repairs and ongoing support for your investment.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the original warranty period.
- Power Surge Protection: Damage from electrical surges included.
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date.
- Number of Claims: Unlimited claims during coverage term.
- Claim Limit: Subject to plan terms; refer to full policy for details.
🔧 Service & Repairs
- Service Type: Repair and hardware replacement options available.
- Repair Method: Mail-in or depot service.
- Replacement Type: Refurbished or comparable model replacements provided if necessary.
- Turnaround Time: Typical 4-hour or next business day response for hardware replacement.
- Parts Quality: Certified OEM components used for repairs.
📞 Claims Process
- How to File: Claims can be filed through an online portal or via phone.
- Support Hours: 24/7 customer technical support available.
- Documentation Required: Purchase receipt and device information.
- Claim Approval: Typically approved within a few business days.
- No Hassle Promise: Easy claims process designed for customer satisfaction.
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes hardware.
- Product Condition: New products eligible.
- Purchase Requirements: Must purchase warranty within specified period of product acquisition.
- Excluded Products: Commercial use and pre-existing damages are not covered.
❌ What's Not Covered
- Pre-existing damage or defects prior to purchase.
- Cosmetic damage not affecting device function.
- Intentional damage or misuse.
- Commercial or business use exclusions.
- Software issues, viruses, and data loss.
- Accessories not originally purchased with the product.
- Loss or theft (not covered under this plan).
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical experts.
📦 How to Purchase
- Purchase with your AudioCodes product or within designated timeframe.
- Provide product details and receipt upon purchase.
- Receive confirmation and coverage documents via email.
- Register your product online if required.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General ...
