AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection for your AudioCodes products, ensuring peace of mind and hassle-free support.
The AudioCodes ACTS 1 license 1 year extends support coverage for eligible AudioCodes products, providing financial protection and uninterrupted technical assistance. This warranty ensures you receive fast, efficient repair or replacement services covering hardware defects beyond the manufacturer warranty period.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures or defects after manufacturer warranty expiration
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from activation
- Number of Claims: Unlimited claims during coverage term
- Claim Limit: Subject to program terms and conditions
🔧 Service & Repairs
- Service Type: Repair and hardware replacement options
- Repair Method: Depot service with mail-in or carry-in options
- Replacement Type: New or refurbished comparable model
- Turnaround Time: Prompt repair or replacement to minimize downtime
- Parts Quality: Certified OEM parts
📞 Claims Process
- How to File: Online portal or contact authorized reseller
- Support Hours: 24/7 technical support access
- Documentation Required: Proof of purchase, product details
- Claim Approval: Typically processed swiftly to minimize wait times
- No Hassle Promise: Streamlined claim process for customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics under AudioCodes support programs
- Product Condition: New products with valid purchase receipt
- Purchase Requirements: Warranty must be activated within reseller timeframe
- Excluded Products: Commercial use or pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial or business use unless specified
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss or theft not included in basic coverage
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical experts
📦 How to Purchase
- Purchase via authorized reseller or purchasing source
- Provide product and purchase details
- Receive confirmation and warranty documentation
- Register product if required through AudioCodes portal
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General ...
