AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS 1 license(s) 1 year(s) extended warranty provides comprehensive technical support and hardware replacement options for AudioCodes products. Designed for customers seeking hassle-free maintenance and financial protection against hardware defects and operational failures.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
- Power Surge Protection: Included to safeguard against electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from activation date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: No specified maximum payout per claim reported
🔧 Service & Repairs
- Service Type: Repair and hardware replacement services
- Repair Method: Mail-in and depot service options available
- Replacement Type: New or equivalent hardware replacements
- Turnaround Time: Advance Hardware Replacement with 4-hour or Next Business Day response
- Parts Quality: OEM certified parts for repair and replacement
📞 Claims Process
- How to File: Request via reseller or AudioCodes support channels
- Support Hours: 24/7 access to technical experts
- Documentation Required: Purchase receipt and product details
- Claim Approval: Timely evaluation, typically within business days
- No Hassle Promise: Streamlined claim procedures ensuring customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics devices from AudioCodes
- Product Condition: New and registered devices eligible
- Purchase Requirements: Contract renewal or purchase prior to expiration recommended
- Excluded Products: Commercial or non-supported items excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, and data loss
- Accessories not part of original purchase
- Loss or theft (not covered under Basic Protection)
🎁 Additional Benefits
- Tech Support: 24/7 direct access to AudioCodes technical experts
- Transferable: Coverage may transfer with change of ownership upon approval
📦 How to Purchase
- Purchase or renew with AudioCodes reseller or authorized channel
- Provide product details and proof of purchase
- Receive confirmation and contractual coverage documents
- Register product and warranty online if applicable
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General ...
